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Privacy Policy

This privacy policy applies solely to information collected by this web site. It will notify you of the following:
 
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. 
What choices are available to you regarding the use of your data. 
The security procedures in place to protect the misuse of your information. 
How you can correct any inaccuracies in the information. 
 
Information Collection, Use, and Sharing 
 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
 
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
 
Unless you ask us not to, we may contact you via email or text message in the future to tell you about specials, new products or services, or changes to this privacy policy.
 
Your Access to and Control Over Information 
 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
 
   • See what data we have about you, if any.
 
   • Change/correct any data we have about you.
 
   • Have us delete any data we have about you.
 
   • Express any concern you have about our use of your data.

Data Collection

Prime Electric may request your name, mobile number, and other contact information in order to provide you promotional emails and text messages. 

Data Usage

User will need to provide consent in order to be added to any marketing channels.

Data Protection

All customer information including name, mobile number, address, email address, and other contact information will be kept strictly confidential.

User Rights

User has the right to opt-out of any and/or all marketing at any time.

Opt-In and Opt-Out

User will need to opt-in by completing a form, providing verbal authorization, or providing a request in writing, in order to be added to any marketing campaigns.

User will need to opt-out by completing a form, providing verbal request, or providing a request in writing, in order to be removed from any marketing campaigns.

Security 
 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Further, SMS opt-in and phone numbers as well as other user information will not be shared with third parties and affiliates for marketing purposes.
 
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
 
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

SMS Terms & Conditions

1- SMS Consent Communication:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2- Types of SMS Communications:

If you have consented to receive text messages from Prime Electric, you may receive messages related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [25] SMS messages per week related to your [appointments/billing, etc.].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Prime Electric in the following ways:

  • Verbally, during a conversation
  • By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Terms & Conditions and Privacy Policy pages.
  • Message frequency may vary.
Updates
 
Our Privacy Policy may change from time to time and all updates will be posted on this page.

Contact Information

You may contact us with any questions/concerns related to our privacy policy. You may contact us at:

  • Phone: (800) 331-9333
  • Email: office@goprimeelectric.com

Address:

6924 Canby Ave., Unit 106 ・Reseda, CA 91335